Caffeinated CX Features

Caffeinated CX Features. Boost support efficiency by 10x with Caffeinated CX. Our AI-driven autofill integrates with Zendesk & Intercom, slashing costs and driving profitability.

Caffeinated CX's Core Features

AI-Powered Response Drafting

Integration with Leading Support Software (Zendesk, Intercom, etc.)

Knowledge Base Enhancement

Support Function Automation

Brand Tone Consistency

Commerce and CRM Integration

Customer Sentiment Analysis

Multilingual Capabilities

Caffeinated CX's Use Cases

Enhanced Ticket Resolution by 45%

Guaranteed 100% On-Brand Responses

29% Reduction in Support Deflection

37% Improvement in Customer Satisfaction

59% Decrease in Response Time

Managing Over 1.1 Million Tickets Monthly

Processing Over 2 Million Email Responses Monthly