Frequently Asked Questions
What is BrandBastion?
BrandBastion is a platform that supports brands and advertisers in managing online conversations efficiently. It provides managed services and a lite platform for sentiment analysis, comment moderation, and user engagement on social media.
How to use BrandBastion?
You can choose either the managed services where BrandBastion's team handles social media interactions on your behalf or use the lite platform for self-management. The platform offers a straightforward interface to view and manage all comments.
What are the core features of BrandBastion?
The primary features include sentiment analysis, automatic hiding and detection of harmful comments, real-time social media engagement, social media post and ad ideas, engagement management guides and eBooks, and insights and analytics on sentiment and trends.
How can BrandBastion benefit my brand?
BrandBastion helps protect your brand's reputation by hiding harmful comments and addressing feedback. It fosters an active online community through managed conversations and provides insights and analytics to inform your social media strategy.
Is there a free trial for BrandBastion?
Yes, you can start a free trial on the BrandBastion Lite platform without needing to provide credit card information.