FAQ from Aura
What is Aura?
Aura is a digital safety platform offering comprehensive protection for your identity, finances, and sensitive data. It includes a $1 million insurance policy for eligible losses and offers a 14-day free trial.
How to use Aura?
To use Aura, sign up and choose a protection plan. The platform then activates features like financial fraud protection, identity theft protection, VPN, antivirus, a password manager, parental controls, and spam call protection.
What is Aura's insurance policy?
Aura's insurance policy provides up to $1 million in coverage for eligible identity theft losses.
What support does Aura offer?
Aura offers 24/7 expert fraud support to help users with any digital safety issues.
Are there any cancellation or refund policies?
Aura offers a 60-day money-back guarantee for annual plans purchased directly. Users who signed up via a free trial have 60 days from the start date to cancel and request a refund.
What are the core features of Aura?
Aura's core features include financial fraud protection, identity theft protection, VPN, antivirus, a password manager, parental controls, and spam call protection.
How does Aura protect against online crime?
Aura provides proactive protection and continuous monitoring to detect and prevent online crimes, ensuring the safety of users and their families.