FAQ from AI Support Email
What is AI Support Email?
AI Support Email is a solution for businesses that need efficient email support. Our AI-powered agent uses your website as a knowledge base to provide instant responses and ensure seamless customer interactions.
How to use AI Support Email?
Start by connecting your website and customizing the agent's responses. No account or credit card is required.
When is my billing cycle?
Your billing cycle starts on the day you sign up and renews monthly on the same date.
How will I be notified if I'm reaching my plan limits?
You will receive email notifications when you are nearing your plan limits.
What are the differences in support options between plans?
Higher-tier plans include additional features like ticketing support, custom email domains, and Slack support.
What is your data retention policy and how does it pertain to security?
We comply with all major data privacy laws, securely storing and retaining customer data as specified in your plan. Our security measures include end-to-end encryption, TLS, and strict data retention guidelines.
How are payments processed?
All payments are securely processed through Stripe.