Aftercare : AI-Powered Surveys, Smart Follow-Ups, Insights

What Is Aftercare?

Aftercare is a next-generation feedback intelligence platform — built for teams who need more than just survey responses. It combines AI-powered dynamic questioning, real-time response clustering, and automated insight generation to transform raw feedback into actionable, strategic understanding — all within a single, intuitive workflow.

How Does Aftercare Work?

Start by designing your survey in minutes — no coding required. Then activate AI follow-ups that adapt *in real time* based on respondent answers. Use the visual workflow builder to set conditional logic, skip patterns, and multi-path journeys. Once live, Aftercare processes submissions instantly: grouping themes, highlighting sentiment shifts, and surfacing high-impact quotes — so you spend less time sifting and more time acting.

Aftercare’s Core Capabilities

Adaptive AI Follow-Ups — Ask Smarter, Not Harder

Auto-Tagged Insights — Clustering, Summarization & Trend Detection

No-Code Workflow Studio — Drag, Drop, Branch, Launch

Where Teams Rely on Aftercare

Product-led growth teams mapping feature adoption and friction points

Customer success leaders uncovering root causes behind NPS or CSAT dips

Frequently Asked Questions

How does Aftercare go beyond static surveys?

Is full survey customization supported?

• Aftercare Support & Contact

  Reach our support team at [email protected]. For urgent inquiries or refund requests, visit our Contact page.

• About Aftercare

  Aftercare is developed and operated by Aftercare Inc., a U.S.-based SaaS company focused on human-centered feedback intelligence.

• Aftercare Login

  Access your dashboard: https://auth.getaftercare.com/en/login

• Get Started — Sign Up

  Create your free account in under 60 seconds: https://auth.getaftercare.com/en/signup

• Pricing Plans

  Transparent, scalable plans — from startups to enterprises: https://www.getaftercare.com/pricing

• Follow Us on LinkedIn

  Stay updated on product releases and feedback best practices: https://www.linkedin.com/company/getaftercare/

FAQ from Aftercare

What is Aftercare?

Aftercare is a purpose-built feedback intelligence platform that replaces rigid, one-size-fits-all surveys with adaptive, AI-guided conversations. It learns from every response to ask better questions, organizes unstructured input into thematic clusters, and delivers concise, decision-ready insights — helping teams move from “what people said” to “what they truly mean.”

How does Aftercare work?

You design your survey once — then let AI do the rest. As respondents answer, the system dynamically serves context-aware follow-ups, routes them through personalized paths, and immediately structures their input using natural language understanding. No manual coding, tagging, or spreadsheet wrangling needed.

How does Aftercare go beyond static surveys?

Static surveys ask the same questions to everyone — even when irrelevant. Aftercare uses generative AI to generate *intelligent, contextual follow-ups* on-the-fly, uncovering hidden motivations, pain points, and opportunities that traditional surveys miss entirely.

Is full survey customization supported?

Absolutely. Our drag-and-drop workflow studio gives you granular control over question sequencing, branching rules, logic-based skips, and multi-step journeys — all visualized in real time. You own the flow; AI enhances it.