Chat2Stats is an innovative web application designed to assist businesses in analyzing and extracting valuable insights from customer chat interactions.
Chat2Stats is an innovative web application designed to assist businesses in analyzing and extracting valuable insights from customer chat interactions.
1. Create an account on the Chat2Stats website.n2. Integrate your chat platforms, including website chats, social media chats, and messaging apps.n3. Chat2Stats will seamlessly collect and analyze your chat data.n4. Use the analytics dashboard to gain insights into customer behavior, agent performance, and chat results.
Chat2Stats works with various chat platforms such as website chats, social media chats, and messaging apps.
Yes, Chat2Stats provides real-time analysis to track customer interactions as they occur.
Chat2Stats delivers insights on customer behavior, agent performance, chat results, and customer sentiment.
By analyzing chat conversations, Chat2Stats helps identify improvement areas, track customer satisfaction, and optimize chat workflows.
Customer sentiment analysis evaluates the overall tone or emotion conveyed by customers in chat interactions.