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Airkit.ai eCommerce: Code-Free AI Agents, 90%+ Instant Question Resolution
Boost your eCommerce with Airkit.ai! Our code-free AI agents resolve 90%+ customer questions instantly, 24/7/365. Satisfaction guaranteed!
What is Airkit.ai eCommerce?
Airkit.ai eCommerce provides code-free AI agents tailored for the eCommerce industry, ensuring over 90% of customer inquiries are resolved instantly, 24/7/365.
How to use Airkit.ai eCommerce?
1. Create an account
2. Integrate with your existing eCommerce tools
3. Tailor the AI agents to fit your business needs
Airkit.ai eCommerce's Core Features
Instant resolution of customer questions
24/7 availability
Code-free deployment
Airkit.ai eCommerce's Use Cases
Order status updates
Returns and exchanges
Order issues management
Product information
Product support
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Airkit.ai eCommerce Company
Airkit.ai is a company from Salesforce, specializing in AI solutions for eCommerce.
FAQ from Airkit.ai eCommerce
What is Airkit.ai eCommerce?
Airkit.ai eCommerce offers code-free AI agents designed for eCommerce to resolve over 90% of customer questions instantly, around the clock, every day of the year.
How to use Airkit.ai eCommerce?
1. Sign up for an account
2. Integrate with your eCommerce tools
3. Customize AI agents based on your business needs
4. Provide exceptional customer support
What are AI Agents?
AI Agents are code-free autonomous systems created specifically for eCommerce. They handle tasks such as order status updates, returns and exchanges, order issues management, product information, and more.
How are AI Agents different from traditional FAQ chatbots?
AI Agents are more advanced and provide highly personalized responses through empathetic, human-like interactions. Unlike traditional FAQ chatbots, they require no coding to deploy and continuously learn from business policies and customer data.
I already have a helpdesk/ticketing system - how is this different?
Airkit.ai eCommerce is not a helpdesk system. It features AI Agents that resolve customer queries and can integrate with your current helpdesk system, directly interacting with customers and escalating action plans for your customer service team.
How does Airkit.ai work with my current set of tools and systems?
Airkit.ai eCommerce integrates seamlessly with popular eCommerce and helpdesk systems. It directly communicates with your eCommerce platform and automation tools to quickly and effectively respond to customer questions.
What channels does the AI Agent work with?
The AI Agent works across multiple channels, including web chat, mobile, voice, and email, offering a fully automated and seamless customer experience 24/7, 365 days a year.
Do I need to know how to code?
No coding knowledge is required to use Airkit.ai eCommerce. Their team of AI experts will guide you through the setup process.
How long does it take to get started?
Initial setup and deployment are quick and easy. Connecting your data sources and documenting your business policies typically takes just a few hours.
Does Airkit.ai provide CS agent assistance or fully autonomous AI Agents?
Airkit.ai eCommerce offers both options. In Co-Pilot mode, your customer service team can choose the next steps proposed by the AI Agent. In Auto-Pilot mode, the AI Agent acts autonomously to resolve customer issues.
How can we be confident that no confidential or private information would be exposed by the AI Agents?
Airkit.ai implements industry-leading safeguards to protect customer information. Authentication steps are required before accessing personal information.